copy & print
copy, print, bind,
crease, cut…
Whatever you need – our shops in Prenzlauer Berg
are at your disposal.
Our range at a glance.(Errors reserved.)
copy: self service up to A3
copy – black and white
A4 b/w copy – self service
1 – 100 | 7 ct |
101 – 400 | 6,5 ct |
401 – 1.000 | 6 ct |
1.001 – 3.000 | 5,5 ct |
fom 3.001 on | 5 ct |
price per piece, higher amounts welcome.
A3 format – double price
stocklist for b/w copies (extract) | A4 | A3 |
80g natural offset paper | incl. | incl. |
80g natural offset paper, various colors | 7 ct | 14 ct |
160g stock, white or various colors | 14 ct | 28 ct |
Transparent paper 110g, white | 35 ct | 70 ct |
Transparentpapier 110g, various colors | 40 ct | × |
Overhead film | 70 ct | × |
self adhesive paper, 60g | 50 ct | × |
copy – color
A4 color copy – self service
1 – 50 | 39 ct |
51 – 100 | 35 ct |
101 – 400 | 30 ct |
from 401 on | 25 ct |
price per piece, higher amounts welcome.
A3 format – double price
grayscale copies on color machines – see above -50%
stocklist for color copies (extract) |
A4 | A3 |
100g Color Copy semi-matt, high white | incl. | incl. |
120g Color Copy semi-matt, high white | 9 ct | 18 ct |
160g Color Copy semi-matt, high white | 14 ct | 28 ct |
200g Color Copy semi-matt, high white | 18 ct | 36 ct |
100g Color Copy semi-matt, yellowish | 9 ct | 18 ct |
160g Color Copy semi-matt, yellowish | 14 ct | 28 ct |
Overhead film | 70 ct | × |
various self adhesive films | 1,50 € | × |
color copies on stock higher than 250g available in A3 format only.
Significantly reduce the unit price by purchasing a copy contingent (ABO).
b/w ABO for business und student
A4 b/w copy – self service
students | 600 copies à 6 ct | 36 € |
business | 1.300 copies à 7 ct | 91 € |
2.500 copies à 6 ct | 150 € | |
6.000 copies à 5 ct | 300 € |
A4 color copy – self service
200 copies à 29 ct | 58 € |
400 copies à 26 ct | 104 € |
prints in self-service
A4 b/w print – self service
1 – 10 | 0,25 € |
11 – 20 | 0,20 € |
21 – 50 | 0,15 € |
51 – 100 | 0,10 € |
101 – 200 | 0,08 € |
from 201 on | 0,06 € |
A4 color print – self service
1 – 10 | 0,60 € |
11 – 20 | 0,55 € |
21 – 50 | 0,50 € |
51 – 100 | 0,40 € |
from 101 on | 0,35 € |
price per piece
A3 format – double price
printable file formats: PDF, Word DOC(X), Excel XLS(X), PowerPoint (PPT), Open Office, image files such as JPG, TIF, PNG etc.
paper: 80g natural offset paper, A quality – other stock up to 120g on demand
aid: How does self service printing at solid earth work? We are happy to help! Questions about files, layout and programme functions are subject to a charge.
service print
High end quality print from the very first sheet omn. Up to format A3+ (13×19″) and up to 350g stock.
A4 b/w print – service print
1 – 3 A4 | 1,00 € each |
1 – 3 A3 | 2,00 € each |
4 – 20 | 16 ct |
21 – 50 | 14 ct |
51 – 100 | 12 ct |
101 – 400 | 10 ct |
401 – 1.000 | 8 ct |
1.001 – 3.000 | 6,5 ct |
ab 3.001 | 5 ct |
price per piece, higher amounts welcome.
A3 format – double price
A4 color print – service print
1-3 A4 | 1,50 € each |
1-3 A3 | 2,00 € each |
4-20 | 79 ct |
21-100 | 69 ct |
101-200 | 59 ct |
201-300 | 49 ct |
301-400 | 39 ct |
ab 401 | VHB |
price per piece, higher amounts welcome.
A3 format – double price
grayscale copies on color machines – see above -50%
We offer almost 100 different print media in our branches for your color or black and white service prints: paper, cardboard, foils, labels, recycled media and some very attractive textured materials. Take your pick…
Significantly reduce the unit price by purchasing a copy contingent (ABO).
b/w print ABO for all of you
A4, plus file setup costs
1.300 A4 à 7 ct. | 91 € |
2.500 A4 à 6 ct | 150 € |
6.000 A4 à 5 ct | 300 € |
A3 format – double price
color print ABO for all of you
A4, plus file setup costs
200 A4 à 50,0 ct | 100 € |
400 A4 à 38,0 ct | 152 € |
1.000 A4 à 29,0 ct | 290 € |
A3 format – double price
binding
wire O ring binding, metal
front- and backcover not included
1-9 | 10+ | 20+ | 40+ | |
up to 20 sheets | 2,60 € | 2,30 € | 2,10 € | 1,80 € |
up to 50 sheets | 2,90 € | 2,60 € | 2,30 € | 2,10 € |
up to 100 sheets | 3,10 € | 2,90 € | 2,60 € | 2,30 € |
up to 150 sheets | 3,40 € | 3,10 € | 2,90 € | 2,60 € |
up to 250 sheets | 3,90 € | 3,60 € | 3,40 € | 3,10 € |
higher amounts welcome / Customised formats (A4 landscape or others) +50% per binding. A3 long edge binding – double price
hardcover binding (@ K91 only)
hardcover embossed in linen. Available colors are black, blue or bordeaux (non printable).
40-90 sheets | 8,00 € |
up to 140 sheets | 9,00 € |
calendar binding
thumbhole and hanger included
A4 short or longe edge binding | 4,30 € |
A3 or customised formats | 6,40 € |
higher amounts welcome, prices upon request
thermo binding, hot melt glue (@ W29 only)
up to 100 sheets / cover foil and cardboard back included. color of your choice
1-9 | 10+ | 20+ | 40+ | |
up to 45 sheets | 2,20 € | 1,80 € | 1,50 € | 1,30 € |
45 – 100 sheets | 2,60 € | 2,50 € | 2,20 € | 2,00 € |
higher amounts welcome, prices upon request
cold glue binding
front- and backcover included
up to 150 sheets | 4,50 € |
up to 300 sheets | 5,50 € |
up to 500 sheets | 7,00 € |
EXPRESS (2 hours) +2,70 € per binding / higher amounts welcome / Customised formats (A4 landscape or others) +50% per binding.
perfect binding – softcover up to A3 long edge binding
prices for A4 portrait format or smaller, with wrap-around cover, fully printable.
2 Stk. | 4,00 € per book |
25+ | 3,50 € per book |
50+ | 3,00 € per book |
75+ | 2,70 € per book |
100+ | 2,20 € per book |
a150+ | price upon request |
plus machine setup 43,00 €
prices for customised formats upon request
saddle stitch binding
two staples in the waistband, front trim
also available with eyelets by machine
1 – 10 | 1,50 € / Stk. (hand made) |
11+ | 0,60 € / Stk. (by machine)* |
50+ | 0,48 € per piece |
100+ | 0,35 € per piece |
250+ | price upon request |
*plus machine setup 12,00 €
prices for customised formats and/or eyelets upon request
wall calendars with your pictures
this is what you will get from us:
13 pages (12 months plus cover sheet) color print incl. our calendar setup
on a 200g Mondi Color Copy semi-matt high white or
on a 170g matt coated stock, white.
wire O binding in black, white or silver completely assembled with thumbhole and wall hanger, 350g classic grey cardboard as closing sheet.
this is what we will need from you:
13 images of your choice (z.B. tif, jpg, png) in a reasonable reasonable resolution (best is 300 dpi in the final size)
Auflage | A4 Hoch/Quer | A3 Hoch | A3 Quer |
1 | 21,00 € | 25,00 € | 29,00 € |
10+ | 17,00 € each | 21,00 € each | 27,00 € each |
20+ | 14,00 € each | 18,00 € each | 24,00 € each |
ab 21 | upon request | upon request | upon request |
available sizes:
DIN A4 oder DINA3 portrait or landscape with black or white background
for more information simply call us or write a mail.
creasing and folding
creasing
self service, manual work | 5 ct per crease |
creasing as a service, by machine | upon request |
folding*
various folding types available, up to A3+
A4 to Din lang, up to 1.000 sheets | 4 ct each |
A4 to Din lang, 1.000+ sheets | 3,0 ct each |
plus machine setup: 12,00 €
* we recommend creasing from 160g on in order to avoid breaking paper or color
business and post cards
business cards
free page format up to 55 x 95 mm on a large selection of cardboard papers 250g – 350g, including a proof on 100g paper
amount | single sided greyscale | single sided color | double sided greyscale | double sided color | color and greyscale |
100 | 47,00 € | 55,00 € | 48,00 € | 64,00 € | 56,00 € |
200 | 51,00 € | 66,00 € | 53,00 € | 83,00 € | 69,00 € |
500 | 60,00 € | 92,00 € | 63,00 € | 126,00 € | 96,00 € |
1000 | 71,00 € | 120,00 € | 76,00 € | 162,00 € | 125,00 € |
2000 |
118,00 € | 171,00 € | 140,00 € | 221,00 € | 193,00 € |
postcards
A6 format (148 x 105 mm) on a large selection of cardboard papers 250g – 350g, including a proof on 100g paper
amount | single sided greyscale | single sided color | double sided greyscale | double sided colo | color and greyscale |
100 | 56,00 € | 69,00 € | 59,00 € | 87,00 € | 74,00 € |
200 | 69,00 € | 90,00 € | 74,00 € | 116,00 € | 95,00 € |
500 | 92,00 € | 137,00 € | 96,00 € | 186,00 € | 143,00 € |
1000 | 110,00 € | 174,00 € | 115,00 € | 246,00 € | 181,00 € |
2000 |
154,00 € | 251,00 € | 158,00 € | 364,00 € | 264,00 € |
DIN-lang-cards
Din lang format (210 x 105 mm) on a large selection of cardboard papers 250g – 350g, including a proof on 100g paper
amount | single sided greyscale | single sided color | double sided greyscale | double sided color | color and greyscale |
100 | 61,00 € | 80,00 € | 65,00 € | 99,00 € | 86,00 € |
200 | 76,00 € | 105,00 € | 82,00 € | 137,00 € | 112,00 € |
500 | 108,00 € | 165,00 € | 114,00 € | 229,00 € | 173,00 € |
1000 | 133,00 € | 217,00 € | 139,00 € | 312,00 € | 223,00 € |
2000 |
188,00 € | 322,00 € | 196,00 € | 476,00 € | 331,00 € |
free formats or other amounts welcome. prices upon request.
prices above are from a printable PDF. We charge an hourly rate of 60 € for any typesetting work depending on the time required.
Billing is per 10 minutes or part thereof.
refining: hot lamination and thin lamination
Laminating
Hot lamination with 125 mic film thickness, good quality.
Matt lamination available in A4 and A3, plus 0.30 € per lamination
1-9 | 10+ | 20+ | 50+ | 100+ | |
A3 | 2,90 € | 2,50 € | 2,20 € | 1,90 € | 1,70 € |
A4 | 2,20 € | 1,90 € | 1,70 € | 1,40 € | 1,30 € |
A5 | 2,00 € | 1,70 € | 1,40 € | 1,20 € | 1,10 € |
A6 | 1,70 € | 1,40 € | 1,20 € | 0,90 € | 0,80 € |
businesscard | 1,40 € | 1,10 € | 0,90 € | 0,80 € | 0,70 € |
Other quantities and formats upon request.
thin lamination – best for menus or book covers
Similar to a nomal (hard) lamination, thin laminating (soft) subsequently seals the surface of the print medium, making it dirt and water repellent. However, the medium remains permanently elastic, which is why the pages of a menu or drinks list, for example, can still be turned without any problems. The applied film is wafer-thin and can be applied on one or both sides. In addition, unlike with lamination, there is no plastic edge around the sheet.
ailable from 10 sheets, matt or glossy surface
Price per sheet in A3 oversize: | on side: 1,00 € | both sides: 1,60 € |
plus machine set-up 13 €
scans
collectable by machine, A4 oder A3
1. – 3. scan | 1,00 € each |
4. – 50. scan | 0,20 € each |
50+ | 0,15 € each |
we charge an additional 1 € per process for non-contiguous bundles of scanned documents.
non collectable, manual processing, A4 oder A3
1. – 5. scan | 1,00 € each |
6. – 10. scan | 0,80 € each |
all further scans | 0,60 € each |
other amounts upon request.
Data is transferred as a coherent, not finalised PDF file.
Individual data, final artwork (straightening etc.) on request for an additional charge. (60.00 €/hour, billing per 10 minutes or part thereof).
large format prints
fine art print @K91
A2 | A1 | A0 / sqm |
12,00 € | 23,00 € | 45,00 € |
plus file setup 3,00 € per file
cut to format: 2,50 € per poster (four side cut)
print on a 190g Satin Photopaper, matt coated
max. print width 894 mm
poster print and large format scan @W29
copy or print on a 90g natural offset paper, uncoated white or
on a 140g* high quality natural paper, white
text line drawing or similar | |||
A2 | A1 | A0 / sqm | |
1 to 9 | 4,20 € | 6,20 € | 8,20 € |
10+ | 3,80 € | 5,60 € | 7,40 € |
20+ | 3,40 € | 5,00 € | 6,70 € |
colour areas / photo | |||
A2 | A1 | A0 / sqm | |
1 to 9 | 8,20 € | 11,20 € | 15,20 € |
10+ | 7,40 € | 10,00 € | 13,70 € |
20+ | 6,70 € | 9,20 € | 12,20 € |
prices per piece
plus file setup 3,00 € per file
* A2: plus 1,00 €, A1: plus 1,50 €, A0 / sqm: plus 2,00 €
higher amounts welcome, prices upon request.
billing is according to square meter.
wild formats are invoiced according to the next higher Din format.
max. print width 894 mm
Scan to File (300dpi, JPG) up to Din A0: 7,00 €
cut to format: 2,50 € per poster (four side cut)
stickers and labels with contour cut
your stickers or labels can be any shape and any size. As well as it is possible to produce the lettering for your bike, you car or your shop window.
We print and cut individual letters with contours, round stickers, labels with rounded corners and whatever else you can think up.
The price is essentially calculated according to square metres.
We have listed a few exemplary prices below.
We are happy to offer you everything else individually on request.
Sticker | 10 | 25 | 50 | 100 | ab 100 |
round ø 5cm | 25,00 € | 28,00 € | 32,00 € | 44,00 € | upon request |
round ø 8cm | 25,00 € | 29,00 € | 37,00 € | 58,00 € | upon request |
round ø 10cm | 28,00 € | 33,00 € | 52,00 € | 83,00 € | upon request |
square 10cm | 28,00 € | 33,00 € | 52,00 € | 83,00 € | upon request |
A4 | 42,00 € | 106,00 € | 180,00 € | 299,00 € | upon request |
A4 | 58,00 € | upon request | |||
A5 | 67,00 € | upon request | |||
A6 | 32,00 € | 44,00 € | 65,00 € | 107,00 € | upon request |
your CutContour
Creating such a contour can be simple, but also endlessly complicated. Learn more by downloading our instruction sheet.
If all this is too much for you, we can do it for you. Of course, this will cost you something, but we are happy to offer it to you.
fax service: worldwide
Berlin: | first page 1,10 €, each further 0,50 € |
DE (+49): | first page 1,30 €, each further 0,60 € |
Europe (geographically): | first page 1,50 €, each further 0,70 € |
World: | first page 2,00 €, each further 1,00 € |
receiving Fax: 0,50 € / page
solid earth
solid earth
Your printproduction partner in the capital
Digital printing is the method of choice today. The advantages for you are obvious: everything is quick and uncomplicated.
We won’t bother you with all the technical jargon that you know only too well from so many other printing companies. You design, we do the rest. Thanks to our fast production times, you can work on the perfect result right up to the last moment.
And if you want the collection to be really quick, that’s no problem for us either. Because we don’t work in an industrial estate on the outskirts of the city, but right in the centre of Berlin. You will find our locations in the heart of the city, in Prenzlauer Berg. The best thing is: on weekdays, you can pick up all printed materials from us until 10 pm and we are even open for you at the weekend.
solid earth
Data check
For a pleasing print result without unpleasant surprises, a correctly created file is of course also required.
Fortunately, the design programmes already do a lot of the work for us in this respect. For example, you don’t need to worry about creating images in the right colour space or anything similar.
And yet, for example, if you want to design a six-page leaflet, that looks professional and good in the end, you should be clear about how wide the columns on the A4 sheet have to be. Or, you are planning to produce a brochure with several pages that is finished with 2 staples in the spine: then it is important to know that the total number of pages must be divisible by 4.
We will be happy to help you. You can also use our information sheets on the individual products, which soon will be available for download in the shop without obligation. Use these to guide you step by step to the optimum print product.
solid earth
Sustainability
Printing paper is sustainable if it comes from forests that are not irretrievably destroyed.
It would be even better to print only on recycled paper. We offer a selection of coated and uncoated papers, available at all times.
Nevertheless, high-quality, completely white papers continue to enjoy strong popularity. All of our high-quality, completely white papers come from forests that are sustainably managed. There is a certificate for this: FSC®. You can find more information about this certificate at www.fsc.org.
Since 2014, our entire company, and therefore of course your print product, has been climate-certified. This applies not only to the products we produce for you, but as well to all prints and copies you will do in self service at our branches. We are currently offsetting our CO2-emissions through an environmental project in Brazil. And of course we save resources wherever we can.
We leave printing at dumping prices on inferior paper of dubious origin to others.
get in touch

K91
Kastanienallee 91
Tel + 49 30 44 02 44 02
Fax + 49 30 44 02 44 00
opening hours:
mon – fri 9 am to 10 pm
sat 10 am to 5 pm
sun 3 pm to 8 pm

W29
Wörther Straße 29
Tel + 49 30 44 03 77 0
Fax + 49 30 44 03 77 21
opening hours::
mon – fri 9 am to 10 pm
sat 10 am to 5 pm
sun 3 pm to 8 pm
imprint, GTC and privacy policy
solid earth
This legal notice applies to all information offered under the domain solid-earth.de
Fasshauer + Schimkus GbR
Wörther Straße 29
10405 Berlin
phone 030 44 03 77 – 0
office@solid-earth.de
shareholders authorised to represent the company:
Dirk Fasshauer, Patrick Schimkus
VAT identification number (§27a Sales Tax Act)
DE172844160
Responsible for content (§10 Absatz 3 MDStV): Patrick Schimkus (address see above)
Disclaimer: Despite careful checking of the content, we accept no liability for the content of external links. The operators of the linked pages are solely responsible for their content.
Privacy policy
1. Data protection at a glance
General notes
The following information provides a simple overview of what happens to your personal data when visiting our website. Personal data is any data that can be used to identify you personally. Detailed information on the subject of data protection can be found in our data protection declaration listed below this text.
Data collection on our website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find the operator’s contact details in the legal notice of this website.
How do we collect your data?
On the one hand, your data is collected when you provide it to us. This may, for example, be data that you enter in a contact form.
On the other hand data is collected automatically by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter our website.
What do we use your data for?
Some of the data is collected to ensure that the website is provided without errors. Other data can be used to analyse your user behaviour.
What rights do you have regarding your data?
You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction, blocking or deletion of these. You can contact us at any time at the address given in the legal notice if you have any further questions on the subject of data protection. You also have the right to lodge a complaint with the competent supervisory authority.
2. General notes and mandatory information
Data protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
We would like to point out that data transmission via the Internet (e.g. when communicating by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible.
Note on the responsible body
The controller responsible for data processing on this website is:
Fasshauer + Schimkus GbR
Wörther Straße 29
10405 Berlin
phone: +49 (30) 44 03 77 – 0
E-Mail: office@solid-earth.de
Withdrawal of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke any consent you have already given at any time. All you need to do is send us an informal e-mail. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
Right to lodge a complaint with the competent supervisory authority
In the event of violations of the DSGVO (Datenschutzgrundverordnung), data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged violation. The right to lodge a complaint is without prejudice to any other administrative or judicial remedies.
Right to data portability
You have the right to receive data that are automatically processed on the basis of your consent or in fulfilment of a contract handed in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.
SSL or TLS encryption
This website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the website operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line
When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Information, blocking, deletion, correction
Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipients and the purpose of the data processing and, if necessary, a right to correction, blocking or deletion of this data at any time. Please contact us at the address given in the legal notice if you have further questions on the subject of personal data.
3. Data collection on our website
Server-Log-files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
- accessed page
- browsertype and version
- operating system used
- referrer URL
- host name of the accessing computer
- Time of the server request
- IP-address
This data is stored for 14 days. It is not merged with other data sources.
The basis for data processing is Art. 6 Abs. 1 lit. b DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.
Contact form
If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We will not pass on this data without your consent.
The data entered in the contact form is therefore processed exclusively on the basis of your consent (Art. 6 Abs. 1 lit. a DSGVO). You can revoke this consent at any time. All you need to do is send us an informal email. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.
We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Mandatory statutory provisions – in particular retention periods – remain unaffected.
Webdesign & Umsetzung
fija.de - Jan Fischer
internetgestalten.de
General Terms and Conditions
1. general
These general terms and conditions apply to all contractual relationships between solid earth gbr and the client. These terms and conditions are recognised when the order is placed. Deviations from our general terms and conditions must be made in writing. Should parts of these general terms and conditions become invalid, the remaining parts shall remain unaffected.
2. Offers
Offers are subject to change and non-binding with regard to price, quantity and delivery time. Quotations shall only become binding if they bear the signature of a business owner, but no longer than 4 weeks from the date of submission of the quotation. Invoicing shall be based on the actual number of pages and print runs ordered.
3. Pricing
All prices stated in the price list include the currently applicable statutory VAT. Price increases that have occurred in the meantime, errors and erroneous information in other price publications (e.g. Internet, prices in flyers or adverts etc.) do not entitle the customer to deductions of any kind. solid earth gbr reserves the right to make advance payments, especially for new customers. Invoices, including collective invoices, must have a minimum order value of 25 €. Invoices with an invoice amount of less than 25 € will be charged a flat-rate invoice fee of 5 €. Prices are always ex works (collection by the customer). In the case of delivery, the delivery or freight costs are added to the invoice amount.
4. Acceptance of orders
All orders will only be processed with the signature and address of the client. For e-mail orders, the complete address and call-back number must be included in the e-mail. We reserve the right to check the identity of new customers. In order to set up a customer account for new customers, a written order about stating the authorised persons who can issue invoices to the customer account is required. solid earth assumes for every order that the client is in possession of the copying and reproduction rights. The client is liable in all cases of copyright infringement. The execution of orders with national socialist, illegal and morally dubious content is rejected by solid earth.
5. Delivery
Any agreed dates for the expected completion of orders are not guaranteed fixed dates. Fixed dates must always be in writing and signed by the business owner. Our delivery conditions apply ex works. Delivery times by post or parcel services are not included in the agreed delivery date. For freight orders, we guarantee packaging suitable for dispatch in accordance with the general terms and conditions of the respective post office or parcel service. solid earth is not liable for loss in the event of late arrival of the goods or damage. Claims for damages of any kind are excluded. Deliveries are only made to Germany.
6. Complaint
Complaints regarding the quantity and quality of the goods delivered by solid earth gbr must be made immediately or as soon as possible after receiving the goods. The goods received must be checked immediately after delivery to the customer to ensure that they have been correctly executed. Any consequential damages that may arise from the further use of the goods manufactured in our company are expressly excluded. Other defects must be reported to us by the customer within 5 working days of receipt of the goods. If the object of the complaint was demonstrably caused by solid earth, the goods to be complained about must be sent in full to solid earth, Wörther Straße 29, 10405 Berlin, at the client’s own expense, whereby the client must grant solid earth the opportunity to rectify the defect or for subsequent production with a reasonable delivery time. In the case of justified complaints, the return delivery costs incurred will be reimbursed by the post office or parcel service. If it is clear from the delivered goods that they were produced on a certain date, a complaint will only be processed if it is before this date. An over- or under-delivery of 2% of the ordered quantity is considered customary in the industry for larger quantities and does not justify a complaint. Further claims for damages of any kind are excluded.
For technical reasons, the following types of printing or copying do not constitute a reason for complaint: In the case of black and white copies (prints), low-contrast, coloured or grey originals/files may result in uneven coverage of the print colour. Colour deviations may occur with colour laser copies (prints). Edges or shadows may appear on the copies of mounted paper originals. In the case of double-sided copies (prints), an offset (accuracy of fit of the front side print to the back side print) of up to 2 mm may occur. This is due to technical reasons and does not constitute grounds for complaint.
For technical reasons, the following cutting work does not constitute a reason for complaint: A tolerance of up to 2 mm for cutting jobs applies to all commissioned print jobs. For book productions, trimming of up to 3 mm is carried out on all three sides. For booklet productions, a front trim of up to 8 mm (depending on booklet thickness) is carried out.
Complaints regarding the runability of customer stock provided, special stock and damage to machines caused by the customer during self-service: Stock provided by the customer (e.g. pre-printed letterheads, cards, etc.) cannot be guaranteed to run on our printers. This can lead to additional consumption of customer stock or to faulty printing. We do not accept any liability for errors in printing on customer stock caused by the circumstances shown above. If damage occurs to machines (in the case of self-service in our branches) caused by stock brought in by the customer, the customer shall be liable for the damage caused for repairs to the machine.
Condition of originals: If possible, document originals should be free of tears, creases, folds, dog-ears or waves (for laser printers). Such originals can cause damage to the document when processed by one of our machines. It is also no longer possible to guarantee error-free printing (copying). With automatic document changers, these originals cause double or misfeeds. This can result in partial images in the copy and incorrect sorting sequences. Under no circumstances should staples, paper clips, sticky notes or strips of adhesive or correction tape be left between the originals. This can result in-device defects, damaged originals and faulty copies. Poorly perforated or perforated originals, originals in different formats and very smooth surfaces should also be avoided for the reasons mentioned above. For technical reasons, copies or prints are printed with a white margin of at least 5 mm (depending on the machine type). Originals without a white border (borderless originals) will therefore have a white, non-printable trimmed border in the print or copy. In rare cases, depending on the original condition (customer originals), damage to the originals may occur when processing copy or scan originals on copying or scanning devices with automated original change. We are not liable for damage to customer originals that may result from this processing.
Print data: In principle, all electronically prepared computerised templates (PostScript and PDF files, open files such as Word, Indesign, etc. and image formats such as TIF, JPG, etc.) can result in errors in the printed image, resolution and completeness due to opening on the computer system, missing or incorrect fonts, missing or incorrect images / graphics / links / special characters, transmission via a network and conversion from PostScript to machine-readable data (RIP process). In this context, proofreading by the client is essential. The client is liable for misprints that occur or have occurred without or due to inadequate proofreading by the client.
7. Retention of title
The goods remain the property of solid earth until full payment as well as all claims from the existing business relationship have been made. In the event of behaviour contrary to the contract on the part of the client, in particular default of payment, solid earth is entitled to refuse the execution of further orders, irrespective of any order confirmation already issued. Furthermore, solid earth is authorised to take back the goods already delivered. In this case, the client is obliged to return the goods at his own expense. This does not release the customer from the obligation to pay.
8. Payment
Invoices are payable in full within 10 days of the invoice date. Partial payments are not permitted; cheques shall only be deemed payment after they have been cashed and credited.
10. Place of jurisdiction and partial validity
The place of jurisdiction is Berlin. Should one of the provisions of these general terms and conditions be invalid, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by a provision that comes as close as possible to its economic purpose.